Welcome to the Open Windows Contracts global support centre. Open Windows is proud to be able to educate and support our valued customers with information, FAQ, feedback and help desk facilities from this website. Our goal is to make it as easy as possible to decide what you need, purchase and start using any Open Windows contract management application, provide great value for money, and give you knowledgeable support when you need it.

If you want to know more about us, please read below about Open Windows, and about our systems approach to Contract Management.

Open Windows

Open Windows is the leading supplier of Contract Life-cycle Management (CLM) Software in the Asia Pacific Region.

For 15 years, Open Windows has used its considerable experience in commercial contract management, to deliver a technically advanced, innovative, and functionally rich best-of-breed contract lifecycle management solution to customers around the world. With over 200 active customers, Open Windows continues to provide the ENTERPRISE and SaaS contract management systems that are automating contracts and documents in today’s business environment and setting the standard for competitors to strive for.

Consistently investing over 25% of revenues back into in innovation and R&D, Open Windows this year released on-demand Software as a Service contract management; leading the way in future delivery options for their customers, and opening up the benefits of contracts lifecycle management to every organisation, not just every large organisation.

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Contract Management

Contracts today form the backbone of all business transactions and relationships. Even if poorly documented, agreements enforceable by law dictate the terms on which most business will be performed.

If businesses find themselves non-compliant with contracted commitments the consequences can be catastrophic. Contract Management is about practical prevention of contract management problems, reducing the need to rely on the legal protection built into agreements.

Contract Management is a term used to describe the processes we use and activities that we undertake in order to ensure that contracts are delivered the way they were intended.

Contract Management Software is software that is used in supporting contract managers and contract management in general, and may be end-to-end or only support one piece of the contract lifecycle; tendering for example.

These days real contract management software supports the whole contract lifecycle end-to-end, from sourcing, through tender management, negotiation & award through governance and compliance of contract delivery, to review and renewal, automating  processes and facilitating real time contract intelligence.

Open Windows has been innovating and automating contract management processes since 1994.

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