When buying software, pre-sales and after sales service is equally as important as the quality of the software itself. Open Windows Contract Management applications are the best in the world, Open Windows also has a track record of on-time, on-budget, large scale enterprise implementations. Open Windows Contracts support services as you would expect, are second to none, and are available to all Open Windows Contracts customers.

To access the ticketing system and lodge a support ticket you must be issued a support account by Open Windows.

Sales Support

Thanks for considering Open Windows Contracts. Be it NOW, ESSENTIALS, or ENTERPRISE, we know you have questions. Have you read our Frequently Asked Questions? We try to keep them up to date. If you've read our FAQ, and you still have questions, then please contact us with your questions.

Technical Support

Technical and billing support is available for customers who purchase support contracts for Open Windows Contracts applications.

Open Windows contracts-ENTERPRISE

contracts-ENTERPRISE customers have a priority Support phone number to call for all their support needs. ENTERPRISE support customers also receive new releases of contracts-ENTERPRISE as they become available.

Read more about contracts-ENTERPRISE

Open Windows contracts-NOW

contracts-NOW customers receive new releases of contracts-NOW as part of their subscription. contracts-NOW customers can purchase contracts-NOW help desk support for a low additional monthly subscription fee, and gain access to the Support Ticket system for priority assistance when using contracts-NOW.

Read more about contracts-NOW

Open Windows contracts-ESSENTIALS

contracts-ESSENTIALS customers can purchase a contracts-ESSENTIALS 12 month support contract to receive new releases and help desk support. contracts-ESSENTIALS Support customers gain access to the Support Ticket system for priority assistance using contracts-ESSENTIALS. contracts-ESSENTIALS 12 month support contracts are priced at 20% of your contracts-ESSENTIALS license per annum.

Read more about contracts-ESSENTIALS

Frequently Asked Questions

No doubt you still have lots of questions. We have included answers to many of the most frequently asked questions here. We have even extended this to include information about contract management, as well as Open Windows Contracts applications. If you don't find what you are looking for, please contact us with your questions. We'll answer all of your questions as soon as we can.